| Automated interaction |
Benefits |
THUS services |
| E-government objectives aim to improve collaboration between various levels of government. To achieve this they need state-of-the-art administrative processes for maximum efficiency and cost effectiveness, which is in the form of a single, converged system, combined with multiple access systems, where content can be accessed anywhere within the network. For example, this can be achieved by opening new information portals in areas such as public kiosks or schools. |
 Consistent quality
Improved reliability
Localised control
Consistent delivery
Improved knowledge
management
Customer satisfaction
improvements
Improved data
Open access systems |
PaDSL
LAN extensions
Storage networks
Secure remote access
MPLS IP VPN
Disaster recovery
Advanced Server
Hosting
Call control
Web portals
IVR platforms
City Ethernet |
System consolidation
and efficiency |
Benefits |
THUS services |
| The integration between multiple systems requires efficiency improvements within all business systems. Back office integration and document management systems need storage, wide area and virtual private networks. The drive for efficiency and cost control means that single-platform systems will become standard for current and future developments. |
Improved satisfaction
Faster development
Greater access to data
from multiple sources
Improved knowledge
transfer
Better business
intelligence
Increased
collaboration
Greater productivity
Reduced support costs |
MPLS IP VPN
PaDSL
Storage solutions
WANs
VPNs
WAN Ethernet
solutions |
| Security and collaboration |
Benefits |
THUS services |
| To support improvements in efficiency and customer interaction, there has been a fundamental shift in the local government service model. Managed solutions, based on collaboration between comms providers and local authorities, allow councils to focus on strategic objectives, while improving standards by incorporating industry-leading skills into mission-critical processes. This cuts costs, improves efficiency, delivers end-to-end seamless integrated processes and provides support through transition periods. |
Reduced support costs
Future-proofed network
Integrated
communications
Optimised
communications
Collaborative
planning
Faster implementation
of new technology |
Managed solutions
Asset management
Voice services
MPLS IP VPN
National Ethernet
Internet over data
IP infrastructure
Legacy management |
Flexible working /
remote access |
Benefits |
THUS services |
| The government initiative to encourage home working is driving local authorities to implement secure remote access systems for their employees. Flexible working arrangements such as this enable local authorities to increase productivity. |
Reduced support costs
Improved employee
satisfaction
Virtual working
Increased productivity
Increased staff
retention
Asset management
Voice services |
MPLS IP VPN
National Ethernet |
