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Criminal justice
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Criminal justice | Challenges | Customer | Sector checklist
Checklist
Enhanced engagement with the public Benefits THUS services
Back-office tasks consume far too much of the police and the criminal justice system's time. By streamlining the documentation and administration process through electronic documentation systems more time can be allocated to core front-line activities. This will help reassure the public as well as provide more time for crime prevention. In addition, where a widespread, 24/7 police presence cannot be deployed, the use of CCTV can help reassure the public and help rapid deployment should problems arise.  Consistent quality
 Reduced costs due to
    duplication and
    wastage
 Funded on basis of 
    delivery
 Customer satisfaction
    improvements
 Improved data
    management
 MPLS IP VPN
 Private Access
    Broadband
 LAN extension services
 Storage networks
 Secure Remote Access
 Enterprise Hosting
 Non-geographic
    number services
 IVR platforms
Real-time secure information delivery and access Benefits THUS services
A major issue for the criminal justice system has been the lack of a current single view on a given case or individual. This is an issue not just between interested parties such as the police, solicitors or social workers, but also between different regional bodies. A key theme of the Criminal Justice System Information Technology (CJIT) programme is to put the technological infrastructure in place in order to implement joined-up case management systems. The finished systems will make it easier to share information and reduce unnecessary duplication.  Improved satisfaction
 Faster development
 Data gathered from 
    multiple sources
 Improved knowledge
    transfer
 Increased Business
    Intelligence
 Increased
    collaboration 
 Greater productivity
 Reduced support costs
 MPLS IPVPN
 Private Access
    Broadband (PAB)
 Storage solutions
 Wide area networking
 VPN solutions
 WAN Ethernet
    solutions
Accountability and compliance Benefits THUS services
The police and criminal justice service have to demonstrate fairness and efficiency in administering justice. The Freedom of Information Act means that any citizen or organisation is entitled to have access to certain types of information, so it is vital that the criminal justice system can record, store and make accessible the required documentation. It is therefore of paramount importance for the criminal justice system to be able to record, store and make accessible all kinds of documentation, both internally as well as with the public.  Increased public
    satisfaction
 Enhanced compliance
 Integrated
    communications
 Improved
    implementation of 
    new technology
 Enhanced efficiency
 Outsourced managed
    solutions
 Asset management
 Voice services
 MPLS IP VPN
 WAN Ethernet
    solutions
 Internet over data 
    networks
 IP infrastructure
 Legacy management
Remote access and flexible working Benefits THUS services
Many within the criminal justice system work in a variety of locations, so remote working combined with real-time access to information, with less reliance on paper-based records, could lead to significant gains in efficiency.

The Gershon Report of 2004 looked at improvements in working methods in Criminal Justice Departments. The ability to allow flexible working, in particular working from home via secure remote access, can reduce the need for fixed office space and also enhance the quality of life and productivity of staff within the criminal justice system.
 Reduced support costs
 Improved employee
    satisfaction
 Increased productivity 
 Staff retention
 Virtual working
 Outsourced managed 
    solutions
 Asset management
 Voice services
 MPLS IP VPN
 WAN Ethernet 
   solutions
 Internet over data 
    networks
 Private Access
    Broadband (PAB)
 Audio conferencing
 Mobile solutions
Cost savings and efficiency Benefits THUS services
The 2004 Gershon Report set out exacting efficiency targets as well as changes in work practices for all public sector bodies. IT initiatives are one of the keys to achieving the report's challenging targets. Systems consolidation and flexible working will certainly help in this process, but another major element for costs savings comes from efficient procurement. Using e-procurement, technology-enabled business processes can reduce the cost of every part of the procurement process. In particular, e-procurement technology will improve supply chain management by increasing speed of procurement, enhancing decision making and the management of contractual documentation.  Reduced costs
 Enhanced efficiency
 Enhanced public 
    satisfaction
 Next-generation
    networking
 IP infrastructure
 Asset management
 Outsourced managed 
    solutions
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